Like many copyright holders, Microsoft routinely asks
Google to remove links from its search engine that
contain copyrighted material. But last week, the software corporation
mistakenly asked Google to remove its own web pages from search results.
Microsoft recently filed a Digital Millenium Copyright Act (DMCA)
takedown request against Microsoft.com, accusing its own website of copyright
infringement, TorrentFreak first reported.
LeakID, a company working on behalf of Microsoft, submitted the
request, which asked to remove links to Microsoft’s store, support pages and
product descriptions from search results. Despite the two companies’
long-standing rivalry, Google noticed the mistake and kept the pages up.
But Microsoft has made mistakes in its takedown requests before,
accusing credible and original websites of copyright infringement. TorrentFreak
previously reported that Microsoft submitted nearly 5 million takedown requests
in a one-year period.
Since these requests are often automated and are not always
checked for accuracy, erroneous submissions often go through, potentially
harming less prominent websites that rely on Google to garner page views.
Last year, the software giant’s automated software mistakenly targeted CNN, Wikipedia, Buzzfeed,
TechCrunch, The Huffington Post, BBC, The Washington Post, Rotten Tomatoes,
Real Clear Politics, AMC Theaters and numerous federal government websites. The
National Institutes of Health, the Environmental
Protection Agency, and the Department of Health and Human Services were among those targeted by the
software corporation. Microsoft claimed that these sites had distributed its
Windows 8 Beta without authorization.
Prior to that incident, Microsoft asked Google to remove Spotify
and Bing from its search results. Although most of these websites were
prominent enough to remain unaffected by the requests, AMC Theaters and Real
Clear Politics temporarily disappeared from Google in mid-2012.
Websites that are not whitelisted are more likely to disappear as
a result of takedown notices. In the past month alone, Google has received
13,829,857 DMCA requests from 1,924 reporting organizations. Microsoft is among
the top five copyright owners that have made requests, reporting 769,470 URLs
over the past four weeks.
“As soon as you take down one page another pops up in
its place,” Mark
Mulligan, a technology analyst at Midia Consulting, told BBC. “It’s like playing Whac-A-Mole.”
Between January and July, Google deleted more than 100 million
links from its search results, which is double the number of links that the
search engine erased last year. Only 3 percent of takedown requests are
rejected.
In May 2012, TorrentFreak reported that some of the world’s
largest music and movie companies mistakenly reported content that promoted
their latest works. Warner Bros. asked Google to delist an official trailer to
the movie “Wrath of the Titans,” as well as all content that referenced it,
such as news articles, an IMDb page and a listing that helps people find
theaters to watch the movie.
It is unclear if Warner Bros. suffered financial consequences from
the mistake, but companies who mistakenly file a DCMA request against
themselves or are the victim of one can file a counter-notice to ask Google to
reinstate the website in search results.
Google has also blacklisted and
banned more than 11 million websites that were registered through the co.cc
subdomain, which it classified as a “freehost”. The subdomain belonged to a
Korean company that provided free or cheap domains and had a high percentage of
malware-hosting websites.
Although the removal of co.cc from Google search results may have
eliminated some phishers and spammers from search results, it also eliminated
bloggers who had done no wrong, but were simply looking for the cheapest
platform to acquire a domain.
“Some blog owners who wish to continue to offer their
blogs to the mainstream public have conveyed their frustration at not being
given a just opportunity to cater to potential new readers who would now have
great difficulty locating their blogs,” Tech Hamlet wrote in 2011. “To remedy this, many blog owners
are expected to try to continue their efforts using different domains.”
Bloggers and small business owners who purchase their domains from
more reputable providers will not likely see their websites banned, but could
easily be at the end of a DMCA takedown request.
Although Google noticed Microsoft’s mistake and kept the rival
company’s links in its search results, less prominent websites might not be so
lucky, and could quickly disappear from the web in the daily flood of DMCA
requests.

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